Last Updated: October 2026
Welcome to the website of Paula Jenkins Art Therapy and Counselling (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your use of our website located at https://paulajenkinscounselling.com/ and outline the terms under which our professional art therapy, counselling, and consultation services are provided.
By accessing, browsing, or using this Site, or by booking a session through the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site.
1.1. Paula Jenkins Art Therapy and Counselling provides creative art therapy, counselling, and personal development services for children, adolescents, and adults, operating out of Grounded in Walcha, New South Wales, Australia.
1.2. The information on this Site is provided for general informational purposes only and does not constitute formal medical or psychological diagnosis.
2.1. Sessions can be requested or booked via our online contact form, phone, or direct communication.
2.2. Fee schedules, session duration, and payment method information is available on this site.
2.3. Cancellation Policy: We require at least 24 hours’ notice for any session cancellations or reschedules. Late cancellations or missed appointments without reasonable notice may incur a cancellation fee.
This Site and our services are not equipped to provide emergency crisis intervention.
If you, your child, or someone you know is in immediate danger or experiencing an acute mental health crisis, please contact emergency services immediately:
Emergency Services: 000
Lifeline: 13 11 14
Kids Helpline: 1800 55 1800
Beyond Blue: 1300 22 4636
4.1. Respecting client privacy and maintaining strict professional confidentiality is central to our practice. Information disclosed during counselling or art therapy sessions is kept confidential, subject to statutory obligations (such as risks to personal safety or court subpoenas).
4.2. Personal information collected through contact forms or bookings is managed in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).
5.1. All original content on this Site—including text, website design, branding, and imagery—is owned by or licensed to Paula Jenkins Art Therapy and Counselling.
5.2. You may not reproduce, distribute, or copy any content or artwork displayed on this Site without prior written consent.
When using this Site, you agree not to:
Transmit any harmful software, viruses, or malicious code.
Use automated scraping or data collection software without authorization.
Submit false, misleading, or abusive inquiries through our contact forms.
7.1. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
7.2. To the maximum extent permitted by law, our liability for failure to comply with a consumer guarantee regarding services supplied is limited to resupplying the services or paying the cost of having them supplied again.
Our Site may include links to third-party websites or external support resources. We do not control or endorse the content or practices of these external sites and accept no liability for them.
These Terms are governed by the laws of New South Wales, Australia. Any disputes arising in connection with this Site or our services will be subject to the jurisdiction of the courts of New South Wales.
If you have any questions regarding these Terms and Conditions, please contact us:
Practice: Paula Jenkins Art Therapy and Counselling
Location: Grounded in Walcha, NSW, Australia
Phone: 0439 384 433
Email: paula@paulajenkinscounselling.com